During this unprecedented and challenging period, I would like you to know that the care and consideration of our customers, staff and suppliers is our first priority.
We are now open with full production and fitting services but our showroom is open by appointment only. We are providing our usual service including consultations, quoting and providing samples for our valued clients. We just ask you to make an appointment if you need to see materials or obtain samples so we can put in safety measures before you arrive. We are working hard to make sure we keep our usual fast lead time, however, the implementation of these new safety measures means that this may be a little longer than usual.
We have implemented COVID-19 Construction Industry Site Operating Procedures in line with government and PHE guidelines to keep us all safe.
We want you to know that we are keeping up with the government legislation regarding the precautions needed to prevent the spread of coronavirus both in the workplace and from the workplace to our customers or suppliers. We always have maintained high standards of hygiene but following the outbreak, we have retrained all of our staff in the extra precautions needed at this time.
With the recent government social distancing advice to only leave the home for work, exercise and food, in addition to our usual phone and email consultations, we are now offering Facetime or other video calls for customers who would like to have a 'face to face' consultation.
Although our showroom is currently closed, we are still open and providing a full service for our clients. If you need material samples these can be sent to you by courier or safely collected from our premises.
We have robust hygiene procedures in place for when we come to your home/site.
Our fitters will follow government guidelines for spatial distancing.
The fitting team will use disposable gloves and bring hand gel with them should running water not be available on site. If water is available rigorous hand washing will be carried out.
The use of Facemask as a prevention measure hasn’t been recommended by the WHO or government, however, if it makes you more comfortable we are happy for our fitters to use these.
We will clean all surfaces thoroughly after fitting.
All cleaning rags will be removed from the site.
We would like to take this opportunity to wish you all the best possible health and peace.
If you would like to speak to a member of our team about an upcoming project, please get in touch.